Desert Nights Casino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential at all times. We employ industry standard security-protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions, including deposits and withdrawals, are executed in a totally secure manner.

All financial transactions carried out at Desert Nights Casino are processed by the most advanced billing platforms available today. These technologies protect you from having your information intercepted by anyone while it is being transmitted between you and Desert Nights Casino. And rest assured that under no circumstances will we pass on your details to any third parties.


FRAUD DETECTION & PREVENTION
Desert Nights Casino is committed to a policy of ongoing fraud detection and prevention in all aspects of our gaming operation. We do not tolerate fraudulent activity of any sort on our site: any such activity will result in immediate account termination, forfeiture of any winnings and may result in civil and/or criminal prosecution of the player in question.

To verify the identity of our members, we employ a tried and tested security procedure when processing new player transactions. As part of this process, you may be required at any time to provide some or all of the following information:

  • A photocopy of your current photo ID such as a driver's license or passport.
  • A photocopy of each credit card (front and back) you use or intend to use at the casino.
  • A photocopy of your credit card statement/s (showing your name, address and credit card number).
  • A signed authorization release for each credit card used at the casino.

These procedures are designed to ensure the integrity of all electronic transactions, purchases and withdrawals made within our system. We appreciate your understanding in this matter and apologize for any inconvenience caused.

For more information, please visit our Account Verification page.


FAIR GAMING
A common concern for many first time players online is the issue of fairness and how we are able to provide truly fair game play. Desert Nights Casino guarantees fair play at all times, through the use of a certified and audited Random Number Generator (RNG). This industry standard system ensures consistently random results and has been extensively tested by running and analyzing millions of game rounds.

Furthermore, Desert Nights Casino holds a gaming license from the government of Netherlands Antilles, under which we operate according to a strict code of conduct.


TRANSACTION HISTORY
For your added benefit, Desert Nights Casino features a built-in game and financial history log which allows you to review details of your playing history (including date, time, game results, card combinations, winnings etc.) as well as your deposit and withdrawal history. As long as you are logged into your real-money account, you may access these records at any time.

If you have any comments or questions regarding fair gaming or security at Desert Nights casino or affiliated partners, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.


UNDERAGE GAMBLING
It is illegal for anyone underage in their jurisdiction to open an account or to play at Desert Nights Casino. We have taken steps to ensure that our Casino does not attract young people and our website uses software that stops under 18's joining. However, no system is full proof and at Desert Nights we recommend that if young people have access to a computer with internet access, that you take care to keep your account numbers, usernames and PIN passwords confidential and that you do not leave children unattended around your computer while you are using our website.

If you share your computer with friends or family who are under the legal age to participate in our games please click here to register with our preferred filtering partner. If you know a person under the legally gambling age in their jurisdiction who is registered with Desert Nights Casino, please notify us immediately.


SELF-EXCLUSION
On request we will close a customer’s account, during which time it will not be possible for the account to be re-opened for any reason. During this period of self-exclusion we will not distribute any promotional emails and do all we can to prevent new accounts being opened.

To use our self-exclusion option, please email our customer care team who are standing by to assist you. You can also self-exclude yourself in the 'Cashier' by going to the 'Help' section.


KEEPING CONTROL
Whilst the majority of people do gamble within their means for some it can spiral out of control. In order to help you keep control we would like you to remember the following.

  • Gambling should be entertaining and not seen as a genuine way of making money
  • Avoid chasing losses
  • Only gamble what you can afford to lose
  • Keep track of the time and amount of money you spend gambling
  • If you need help, use the deposit limits and time limits in the player protection page to control the amount you can spend
  • If you need to have a break from gambling then you can use our exclusion options within the player protection section
  • If you need to talk to someone about problem gambling then contact one of the organizations listed below


GETTING HELP

U.S.

  • National Council on Problem Gambling - 1 800 522 4700 - www.ncpgambling.org
  • California Council on Compulsive Gambling - 1800 GAMBLER - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Florida Council on Compulsive Gambling - 888 ADMIT IT - www.gamblinghelp.org

U.K.

International

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